Ticket System

Are you using a ticket system for project management of developers)? If yes, which ticket system are you using (e.g. JIRA, Asana)?

Support Tool

Are you using a system to manage customer/support requests? If yes, which customer support tool are you using (e.g. Zendesk, Freshdesk)

Development Methodology

Which development methodology is used? Are you using a standard development methodology like Scrum or Kanban? Please describe in detail how you use them and if you have variations from the "text book way" please describe them as well)

Daily Meetings

Do you have daily team meetings (like 10-15 mins in the morning between all developers)?

Planning Meetings

Do you have planning meetings to plan a sprint or the further development between the PMs and developers (if yes what does a product meeting look like, how long does it take, who is involved, how often do they happen)?

Retrospective Meetings

Do you have retrospective meetings to discuss what was working well and not so well in the last development iteration between the PMs and developers (if yes what does a retrospective meeting look like, how long does it take, who is involved, how often do they happen)?

Milestones 1 Year

What are the next big milestones planned for development in the next 1 year (roadmap)?

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Milestones 3 Year

What are the next big milestones planned for development in the next 3 years (roadmap)?

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Feature Priorization

How are features prioritized?

Time Spent

What is the estimated time spent on features, testing, refactoring, bug-fixing and documentation for an average developer?